If it doesn’t, it might help to know that most Roku remotes are interchangeable. If your remote isn’t working and you’re not able to do this, go ahead and try the pairing process anyway-if you have a recent enough OS version, it will work. To do so, press the Home button on your remote, and then go to Settings > System and select “System Update.” Then, select “Check Now,” and the system will check for and install the latest update if necessary. If you’re trying to pair a Roku Voice Remote Pro in addition to the remote that came with your Roku, you’ll want to ensure that the streaming box is running Roku OS 9.4 or higher. Once that happens, you will be guided through the re-pairing process via onscreen prompts. Wait about 30 seconds while the remote establishes a connection with your streaming box. It should start flashing in about five seconds. Press and hold the pairing button located beneath the green status light.
To reset the remote, make sure that your TV is on and that you’ve selected whatever port your Roku’s HDMI cable is connected to. If that doesn’t work, you’ll want to reset the remote. Sometimes, charging the remote might be all that it takes to get it working again. If the light doesn’t flash when you plug the remote in, make sure that it’s not your charging cable that’s at fault by trying another cable and adaptor. The green status light will blink until the remote is charged, at which point, it will stay steady. To do so, connect a micro-USB cable to the charging port and plug the other end into an outlet containing a USB adaptor. If you have a rechargeable remote, the first step is to make sure that it’s charged. If, however, your voice remote has become unpaired on a system that you already own, here’s what to try.įirst, determine what kind of battery system your remote uses-either rechargeable or standard AA or AAA. If you’re setting up a Roku voice remote for the first time, an onscreen guide will walk you through the process. If you have a Roku voice remote that has become unpaired, there’s no need to check for line-of-sight obstructions because these remotes communicate with their streaming boxes via a dedicated wireless signal ( Wi-Fi Direct). If you see the remote’s light flashing as you press, then you’ll know that it’s likely functioning well and that there might be an issue with your streaming box instead. Tip: Another way to see whether your remote is working is to use the selfie camera on your smartphone and aim the remote at it. If the remote is still not working, it could be faulty and you should order a replacement.
If it doesn’t, try replacing the batteries and then aim your remote at the receiver and try a few test button presses.
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